Tag Archives: antenna

Eligible for a free iPhone 4 case? Here’s how you get it.

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With the fiasco dubbed Antennagate behind us now, it’s time to embrace iPhone 4 with all its advantages and disadvantages and move on.  At the impromptu press conference two weeks ago, Apple CEO Steve Jobs announced that all iPhone 4 owners (who purchase their phones before September 30) are eligible to get a free Apple Bumper or third-party case.  The free case is the solution for your antenna woes; it will cover the vulnerable spot at the lower left corner.  Here’s how you go about applying for a case:

1. Download the iPhone 4 Case Program app from the App Store.
2. Launch the app on your iPhone 4 and sign in using your iTunes Store account or Apple ID.
3. Select your Bumper or case.

For iPhone 4 purchases made before July 23, 2010, you must apply no later than August 22, 2010; otherwise, you must apply within 30 days of your iPhone 4 purchase. To qualify for this program, you must purchase your iPhone 4 by September 30, 2010.

It’s that simple, really.  All cases come in black only and they include Apple Bumper, Incase Snap Case, Belkin Shield Micra, Griffin Motif, Griffin Reveal, Speck Fitted, and Speck PixelSkin HD.  There’s a 3-5 week wait for delivery, so sit tight!

If you purchased an Apple Bumper when you picked up your iPhone 4 at an Apple Store with a credit card, you will receive an automatic refund on your card if you haven’t already (you are notified by email).  If you paid with cash you must bring the receipt to the Apple Store to get a refund by 9/30.  If you bought one at an AT&T store you can receive a refund if you fill out and send this rebate coupon by 9/30.

[Via Apple; Engadget]

Consumer Reports says they “can’t recommend the iPhone 4” due to the antenna problem

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Today Consumer Reports updated their original review of the iPhone 4 after properly testing the device’s antenna.  In their original review, CR recommended the iPhone 4: “The iPhone scored high, in part because it sports the sharpest display and best video camera we’ve seen on any phone…”  They go on to praise the improved battery life, front-facing camera, and built-in gyroscope.  During their time with the initial review test unit, they were “unable to replicate the [antenna] problems” that so many other iPhone owners seemed to be complaining about.  For some reason or another, CR decided to bring the iPhone 4 into their labs to test the antenna problem head-on.  (Why they didn’t do this in the first place is beyond me.)  Their findings:

When your finger or hand touches a spot on the phone’s lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you’re in an area with a weak signal. Due to this problem, we can’t recommend the iPhone 4.

The tests were conducted inside a radio frequency isolation chamber, a room “which is impervious to outside radio signals.”  After connecting “the phones to our base-station emulator, a device that simulates carrier cell towers” they concluded that all of their iPhone models were affected with the antenna problem.  They also tested other AT&T smartphones (namely the iPhone 3G and Palm Pre) and “none of those phones had the signal-loss problems of the iPhone 4.”  Boom.

CR goes on to say that these tests call into question Apple’s forthcoming software quick update which promises to fix the way the signal bars are displayed on the phone.  After coming to this conclusion, they hint that the antenna problem is almost certainly a hardware issue, and a software update and blaming AT&T’s less than stellar network will not pave a way out of this sticky situation.  Speaking of sticky, CR recommends that those affected with the antenna problem can remedy it by applying a small piece of duct tape over the antenna gap.  Not only does this make the phone look downright ugly, it’s going to leave sticky residue and you just don’t want that on your hands (and mind).  Go out and get a bumper case if you can’t manage to hold your phone differently.  CR parts with these glum words: “Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4.”  If the antenna problem is truly hardware-based (and it’s really starting to seem like it is), Apple needs to come out of hiding, admit their design flaw, fix it interally, and offer those affected with a free swap-out of updated models.  Like stat.

[Via Consumer Reports]